Account Manager
We’re supporting a client with the recruitment requirement outlined below. If your recruiting expertise and networks align with the role, please apply to express your interest.
Once approved to work on the opportunity, you’ll receive the full brief, including the client name, role details, and commercial terms.
Role Details
Location: San Francisco, CA
Industry: Cybersecurity / AI security
Salary: $120,000–$150,000
Equity: 0.1%–0.25%
Employment: Full-time, in-office
Experience: 2–6 years
Visa sponsorship: Not available; candidates must already be authorized to work in the US
Company stage: Seed
About the Company
An early-stage AI security company helping enterprises identify and manage risks across AI applications, models, agents, and their connected tools.
Its platform provides security and risk teams with visibility into the AI agent supply chain, including vendors, models, skills, connectors, and plugins. The company works with large enterprise customers across financial services, insurance, healthcare, and legal sectors.
About the Role
The company is hiring its first dedicated Account Manager to drive growth across its existing enterprise customer base.
This is not a traditional account maintenance or renewals role. You’ll identify additional customer needs, demonstrate how the product can address them, run trials, and drive account expansion. You’ll also bring customer problems and product gaps back to the engineering team to influence the roadmap.
Technical credibility is essential: customers must trust your ability to understand and diagnose product and security-related challenges.
Responsibilities
Own relationships with existing enterprise accounts.
Proactively identify customer needs and expansion opportunities.
Lead product demos and trials to demonstrate additional use cases.
Qualify expansion opportunities based on urgency, value, and customer needs.
Drive upselling and account growth.
Diagnose customer product and security issues at a practical technical level.
Translate customer feedback and problems into actionable product insights.
Build trusted relationships with enterprise security and risk stakeholders.
Requirements
2–6 years of relevant experience (exact level to be confirmed).
Enterprise customer-facing experience.
Semi-technical background with the ability to understand and diagnose product and security issues.
Proven track record of upselling and expanding existing accounts.
Experience independently running product demos.
Ability to communicate credibly with enterprise stakeholders.
Strong ownership and proactive problem-solving skills.
Authorization to work in the US without sponsorship.
Ability to work in person in San Francisco.
Interview Process
Founder interview.
Co-founder interview.
GTM team interview.
Take-home assignment.
On-site interview.
Offer.
🌍 Remote from anywhere in the globe
Workplace, Culture & Diversity
Corporate culture is essential to allow the organization to differentiate itself. In terms of image on the one hand, it has strengths both internally and externally to consumers. It is indeed a source of cohesion and motivation of employees and it limits conflicts. With customers, it conveys a positive image and can develop a feeling of closeness to the company or even become a criterion of choice.
About Fractal Talent
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