Technical Project Manager
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Role Details
Company: US-based AI technology company
Industry: AI / Fintech / Conversational AI
Location: San Francisco, California
Employment Type: Full-time
Work Arrangement: On-site, 5 days per week
Base Salary: $185,000–$230,000
On-Target Earnings (OTE): $205,000–$255,000
Experience: 4–8 years
Visa Sponsorship: Open to eligible visa transfers, including OPT and H-1B transfers
Hiring Count: 1–2 candidates
Travel: 10–20% to customer sites across the US
About the Company
An AI technology company developing conversational AI solutions for financial institutions, including credit unions and community banks. Its platform uses voice and digital AI agents to automate customer interactions and integrate with banking systems.
The company is profitable, has raised $30M in Series A funding, and is expanding its implementation function to support continued growth.
About the Role
The company is hiring its first dedicated Technical Project Manager to own customer implementations from contract signing through go-live and post-launch support.
The role involves coordinating enterprise software deployments, managing technical integrations, and building scalable implementation processes. It is ideal for someone who combines strong project management skills with technical understanding and enjoys building processes in a fast-growing environment.
Responsibilities
Manage 7–10 customer implementations simultaneously, from kickoff through go-live and post-launch support.
Lead customer kickoff meetings, weekly updates, and escalation management.
Coordinate integrations with core banking, online banking, lending, and credit card platforms.
Work closely with Solutions Architects, Product, Engineering, and Customer Success teams.
Track project timelines, milestones, dependencies, risks, and defects.
Coordinate product fixes and changes identified during implementations.
Build standardized implementation playbooks and improve onboarding processes.
Help customers adopt self-service tools to manage and improve their AI deployments.
Requirements
4–8 years of Technical Project Management experience.
Experience managing end-to-end enterprise or mid-market B2B SaaS implementations.
Bachelor's degree.
Strong project planning, risk management, and stakeholder communication skills.
Experience building or improving processes without relying on an established playbook.
Familiarity with AI productivity tools such as ChatGPT or Claude.
Ability to work on-site in San Francisco five days per week.
Willingness to travel 10–20% of the time.
Why Join?
Build and lead a new implementation function within a growing AI company.
Take ownership of customer deployments from contract signing through go-live.
Work with production AI technology used by financial institutions.
Help establish scalable processes and implementation playbooks from the ground up.
Collaborate with product, engineering, and customer-facing leadership.
Earn a competitive salary of $185,000–$230,000, plus a 10% performance bonus and competitive equity.
Receive benefits including fully paid health, dental, and vision insurance, a 401(k), and discretionary PTO.
Interview Process
Candidate Submission
Hiring Manager Interview
Case Study Panel Interview
Leadership Interview
🌍 Remote from anywhere in the globe
Workplace, Culture & Diversity
Corporate culture is essential to allow the organization to differentiate itself. In terms of image on the one hand, it has strengths both internally and externally to consumers. It is indeed a source of cohesion and motivation of employees and it limits conflicts. With customers, it conveys a positive image and can develop a feeling of closeness to the company or even become a criterion of choice.
About Fractal Talent
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